When you are using Unmode app, you agree to our Terms of Service and Privacy Policy. We take such things seriously. Please make sure you read this carefully before signing up!

 

RETURNS & OUR RETURN POLICY

Returning an item couldn’t be easier. Try your purchases on in the comfort of your own home and if you need to send them back, simply let us know through the app chat within 15 days of receipt so we can take care of this for you.

Please read steps below or contact our customer care team through the app chat or by email hello@unmode.app if you have any further questions!


 

Who is the data controller?


Under the data protection law, the data controller is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected.
The TRUNKSHOWS website is owned and run by DanJi Corporation. For the purpose of the UK Data Protection Act 2018 and the General Data Protection Regulation 2016 (the Law), the data controllers for any personal data we hold about you are DanJi Corporation of 1317 Fairfield Ct, Wheeling, IL 60090.
TRUNKSHOWS (referred to here as "we", "our", "us") is part of DanJi Corporation. If we use the term "our Group", this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term "our online services" refers to TRUNKSHOWS, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps we own or run from time to time. The term "our services" refers to our online services and any of our other products and services, offered from time to time. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.
Should you have any queries about our use of your personal data, please email legal@trunkshow.app, calling +13478200068 or writing to the Privacy Team at DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090.




What personal data do we collect?


We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556):

  • We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.
  • We collect your email address when you sign up to receive TRUNKSHOWS News.
  • If you register for a TRUNKSHOWS account, we collect your name, email address, password, country and additional data regarding your favourite designers and your marketing preferences.
  • When you contact our Customer Care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.
  • We collect and process data about your browsing on www.trunkshows.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.
  • If you are a customer of www.trunkshows.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), or if you have given us your consent, we collect and process your personal data for direct marketing activities.
  • If you provide us with someone else's data - for example, if you purchase a product to be delivered to a friend or as a gift - we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.
  • If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.
  • When you use the and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will ask for your consent to collect personal data from you in order to send you brief messages, "push notifications" about products and services that we believe may be of interest to you. With your consent, we will also collect data regarding your IP address, in order to improve our service to you. You can disable push notification at any time by updating the App settings in your mobile device.
  • When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.




How do we use the personal data we collect?


We collect and process your personal data for the following purposes:

  • Our use of your personal information is necessary to to comply with any procedures, laws and regulations which apply to us. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.
  • Our use of your personal information is necessary to establish, exercise or defend our legal rights. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.
  • When you purchase a product from and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.
  • Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of use of our Platform which you accept by browsing our Platfrom and/or to comply with our contract to provide The TRUNKSHOW Services);
  • our use of your personal information as is necessary to complying with our legal obligations
  • where none of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our Platfrom).
  • When you visit and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the minimum personal data necessary to allow us to provide you with the services of the application, such as placing and holding items in your shopping bag.
  • When you visit and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • We also collect data about your use of and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.
  • When you register on and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
  • When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
  • If you have purchased from and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item we know you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or update your contact preferences on and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or by contacting our Customer Care team.
  • We analyze contact data, purchase history, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe designer, we may send you an email to tell you that these are now on sale or display similar products to you as part of our internet advertising.
  • When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.
  • When you use the App version of our website, we will collect data regarding your use of the App and your IP address, in order to send you push notifications about products and services that we believe may be of interest to you.
  • If you use the services of Trunckshows Concierge/Stylelyst, we will share the specific contact details you provide with the brand whose product you have asked us to help you find. For example, if you have asked about a specific dress, we will pass this information to the designer along with your name, email address, phone number (if given) and any other relevant information included in your inquiry such as dress size.
  • When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.
  • We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications.




What is our legal basis for processing your personal data?


Under the Law we must have a valid reason for using your personal data and we may not collect, store or use data about you that is not compatible with that reason. There are four valid reasons for our use of your personal data:

  • Most of the data we collect from you is necessary to allow us to fulfil our contract with you or to enter into a contract with you e.g. you provide a billing address and email address when your purchase an item from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) so that we can process your payment and send you your order confirmation.
  • In certain circumstances we will ask for your permission or consent to use your personal data e.g. if we would like to send you marketing information about items we believe may be of interest to you via email. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.
  • We may also have a legitimate interest in using your personal data e.g. to ensure that the content of our website is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.
  • Lastly, we may be required to use your data to meet a legal obligation or to protect your interests e.g. we may exchange data with other specialist organisations for the purposes of fraud detection and credit risk reduction and we will retain financial data long term to meet our statutory obligations.
The legal basis for each of the ways in which we use your personal data is as follows:

a) Our use of data: When you purchase a product from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, completing any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.
Our legal basis for processing:
1. The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalise or execute the contract and your requests.
2. When you make a purchase at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we are required to process your personal data to meet our legal obligations in accordance with the tax provisions and other statutory rules which apply. You are free to decide whether or not to purchase from us, but if you do make a purchase this use of your data will be necessary to meet our legal obligations.
3. When you make a purchase at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some of your personal data to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.

b) Our use of data: When you visit TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.
c) Our use of data: When you visit www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some data about your use of the website and app to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.

d) Our use of data: We also collect data about your use of www.trunkshow.app by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.
Our legal basis for processing: You have given your consent to our use of cookies via the cookie banner that appears on the website. You can choose which cookies to accept via our Cookie Policy. Some cookies are necessary for our legitimate interest in ensuring that the service we provide to you is administered correctly e.g. retaining items in your shopping bag.

e) Our use of data: When you register on www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), you will not be able to use the services of our website such as the Wish List or alerts about deliveries from your favorite designers.


e) Our use of data: When you register on www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), you will not be able to use the services of our website such as the Wish List or alerts about deliveries from your favorite designers.
f) Our use of data: When you sign up for our marketing communications, we will ask you for your email address to enable delivery of our marketing communications. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: You have given your consent and asked us to send you our marketing communications.

g) Our use of data: If you have purchased from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or update your preferences via TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or by contacting our Customer Care team.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.

h) Our use of data: We analyze contact data, purchase histories, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe designer, we may send you an email to tell you that these are now on sale or display similar products to you on our website or as part of our advertising on other websites.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.

i) Our use of data: When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalise or execute the contract and your requests.

j) Our use of data: When you use the App version of our website, we will collect data regarding your use of the App and your IP address, in order to send you push notifications about products and services that we believe may be of interest to you.
Our legal basis for processing: You have given your consent to push notifications.

k) Our use of data: If you use the services of Concierge/Stylelyst, we will share the specific contact details you provide with the brand whose product you have asked us to help you find. For example, if you have asked about a specific dress, we will pass this information to the designer along with your name, email address, phone number (if given) and any other relevant information included in your inquiry such as dress size.
Our legal basis for processing: You have given your consent to push notifications.

l) Our use of data: When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that our employees receive adequate training and for fraud prevention.

m) Our use of data:We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications such as fraud preventation checks.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information relating to our contract with you.




Who will process your data?


Your personal data will be processed by the internal staff of DanJi Corporation who have been specifically trained and authorised for this processing. In carrying out the processing, the data may also be transmitted to companies belonging to DanJi Corporation.
Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by DanJi Corporation and under our control. The third parties in question belong to the following categories: banking operators, internet providers, companies specialising in IT and telematics services; couriers; companies that carry out marketing activities, including social media organisations; companies specialising in market research and data processing; companies offering contact centre services; companies providing publishing and distribution services.
Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow DanJi Corporation to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
We may also transfer your personal data to a buyer or potential buyer in the event that our assets are acquired by another organisation. The purchaser will be required by law to use your personal data only as described in this Privacy Policy




Data transfer outside the European Union


Some of the third parties listed in the previous paragraph 'Who will process your data?' may be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en)
The transfer of your personal data to countries that do not belong to the European Union and that have not been assessed as offering adequate levels of protection will be performed only:

I. after the completion between DanJi Corporation and said parties of specific agreements containing safeguard clauses and appropriate guarantees for the protection of your personal data (known as "standard contractual clauses" and approved by the European Commission), or
II. if the transfer is necessary for the completion and execution of a contract between you and DanJi Corporation(for the purchase of goods offered on our website, for registration on the website or use of services on the website), or

III. for the management of your requests.




How long do we keep your data?


We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.
Your personal data are retained in accordance with the following criteria: When you have purchased goods from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will retain the billing data until the end of the relevant accounting period, normally seven years from the billing date;
When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment;
When you provide us with personal data in order to use the services of TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) such as marketing communications, we will keep your data for this purpose until the termination of the service or until you cancel your subscription to the service;
When you give us your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for five years from your last interaction with any email that we send you, with our TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or with www.trunkshow.app In any case, we will reduce the number of marketing contacts after six months if you don't interact with us;
When we use your personal data and browsing history to analyse your behaviour in order to customise the website and to show you personalized sales offers, we will keep the data for analytical purposes until you ask us to delete it;
When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop.
When you contact our Customer Care team, we will keep any additional personal data you provide that is specific to your inquiry for as long as you remain an active customer of TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556)
When you contact our Customer Care team, we will keep the call recording for six months. Credit card details are not recorded as part of the call.




Your rights


  • You have the right to request a copy of the data that we hold about you (and we will provide this to you free of charge once we have confirmed your identity).
  • If you would like a copy of some or all of your personal data, please email or write to us using the contact details in this policy.
  • If we do hold data about you we will:
    • give you a description of it
    • tell you why we are holding it
    • tell you who it could be shared with
    • tell you how long we will keep the data
    • if the data was not provided by you, we will give you any available information such as the source of the data
    • tell you if the data has been used for automated decision making
    • tell you if the data is stored outside of the European Economic Area, and if so what safeguards are in place to protect your personal data
    • let you have a concise and clear copy of the data
  • You have the right to ask us to correct any inaccuracies in the personal data we hold about you and to stop us using your data until it has been corrected. We want to make sure that your personal data is accurate and up to date and we will be happy to correct or remove data you think is inaccurate.
  • If you have given us your consent to use your personal data for marketing, you have the right to withdraw your consent at any time by calling our Customer Care team, clicking "unsubscribe" on a marketing email or replying STOP to a text message. Alternatively, you can sign into your account on TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) and update your requirements in our Email Preference Centre. You may receive a small number of further communications immediately after unsubscribing but we will implement your request as quickly as possible.
  • You have the right at any time to oppose our processing of your personal data on the basis of our legitimate interest. You will need to explain the reasons behind your request and allow us to consider your request and respond.
  • You have the right to request the deletion of your personal data. After receiving and reviewing your request, if legitimate it will be our responsibility to promptly cease processing and to delete your personal data.
  • You have the right to receive a copy of your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can transfer your data directly to a third party indicated by you.
  • To exercise any of these rights, you can sign in to your account, contact our Customer Care team at legal@trunkshow.app, calling +13478200068 or writing to the Legal Team at DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090.
  • To ensure that the data of our users are not subject to breaches or illegitimate use by third parties, we will ask you to confirm your identity before carrying out your request.




Security


We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently.
In particular, we use security measures that guarantee: pseudonymisation or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, DanJi Corporation undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of processing.




Complaints


If you believe that DanJi Corporation is processing your personal data in contravention of the Law, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection.
In the UK, the complaint can be presented to the ICO. More information on how to complain is available on the ICO's website at https://ico.org.uk/.




Changes to this notice


We keep our Privacy Policy under regular review in order to reflect changes in our services and in privacy regulation. This Privacy Policy was last updated on April 2, 2019




Legislative references and useful links


The processing of your personal data is carried out by DanJi Corporation in compliance with the Regulation (EU) 2016/679 general regulation on data protection, UK Data Protection Act 2018 and rules on the processing of personal data (https://ico.org.uk/.).





OUR RETURN POLICY

Registration & Account Terms and Conditions


To use the services or features made available to you on this Platform you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customercare@trunkshow.app We may also change registration requirements from time to time.

Here are the some of the benefits you’ll be able to enjoy by registering with us for a TRUNKSHOWS account:
- Track your orders and review past purchases - Request your return or exchange directly from your account - Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience - Add sold out items to your Wish List so you can see if more stock arrives - Select your Favorite Designers so we can tell you when new items have arrived - Add a gift card and keep track of any store credit on your account - Save your address and card details so you can shop even quicker next time - Manage your account details, address book and email preferences - To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify TRUNKSHOWS immediately of any breach of security or unauthorized use of your account. - Forgotten password
Please refer to our Privacy Policy for information about how we use your data.




Eligibility To Purchase


The purchase of merchandise through the DanJi Corporation ("TRUNKSHOW") is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of New York.

In order to make purchases on the Platform you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Platform is available only to individuals and others who meet the TRUNKSHOW terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to TRUNKSHOW, and who have authorized TRUNKSHOW to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, TRUNKSHOW reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where TRUNKSHOW feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.




Orders


TRUNKSHOW offers products for sale that are not in stock and we are waiting for shipments from our designer suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. TRUNKSHOW will only take Advance Purchase orders for stock that has been scheduled for delivery by a designer supplier. Your rights regarding Advance Purchase are the same as those for any other purchase at TRUNKSHOW. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

TRUNKSHOW will store a record of your transactions for a minimum of one year.




Pricing Policy


Prices shown on the Platform are in US Dollars and are exclusive of taxes. If you are shipping within the USA, local sales tax will be charged on all orders (where applicable).

From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.




Acceptance Of Your Order


Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and TRUNKSHOW will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New York, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of TRUNKSHOW.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Platform whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Platform, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Whilst every effort is made to make sure details on our Platform are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.




Payment


Payment can be made by Visa, MasterCard, American Express, and any other methods which may be clearly advertised on the Platform from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal Platform to 'Log In' and review the amount shown before clicking 'Pay Now'.. Payment will be debited and cleared from your account upon completion of the packing of your order by TRUNKSHOW. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your credit/debit card refuses to authorize payment to TRUNKSHOW, we will not be liable for any delay or non-delivery.

Sometimes, an item that we expected to be produced is not produced. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.

We take reasonable care to make our Platform secure. All credit/debit card transactions on this site are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered TRUNKSHOW user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple and secure TRUNKSHOWS uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Platform.




Insurance And Delivery


You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.
TRUNKSHOW insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by
TRUNKSHOW, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that TRUNKSHOW can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorise TRUNKSHOW to leave the package(s) at the shipping address without obtaining a signature and release and indemnify TRUNKSHOW from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.
Please note that we aim to dispatch all orders within 24 hours, or 48 hours after we recieved such order from designer. Delivery times appearing on the Platform are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within a time frame stated on the product page. TRUNKSHOW is not responsible for any delays caused by destination customs clearance processes.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.




Returns


ARRANGING YOUR EXCHANGE OR RETURN
You must request your exchange or return and send your unwanted items back to us within 15 days for a refund Please refer to our Return Policy for further details on how to request your return.
RETURNING YOUR PURCHASE
Making a return for a refund, store credit, or exchange is easy using our in app chat. All items must be sent back to us within 15 days of receiving your order. For full details on how to return your purchase see our Exchanges & Returns policy.
Shipping is complementary on the replacement item, but exchanges made to destinations outside of the U.S. will be processed for customs clearance and therefore any relevant import duty and tax charges will apply. See costs for Shipping.




Intellectual Property Rights


You acknowledge and agree that all copyright, designs, the "look and feel" of the Platform, trademarks and all other intellectual property and material rights relating to the Content as herein described, including TRUNKSHOW Software and all HTML and other code contained in this Platform, shall remain at all times vested in TRUNKSHOWS and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Platform are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by TRUNKSHOW and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.




Content


In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Platform, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Platform. TRUNKSHOW tries to ensure that the information on this Platform is accurate and complete. TRUNKSHOW does not warrant or represent that TRUNKSHOW Content is accurate, error-free or reliable or that your use of TRUNKSHOW Content will not infringe rights of third parties. Your use of the Web Platform is at your risk. TRUNKSHOW does not warrant that the functional aspects of the Platform or TRUNKSHOW Content will be error free or that this Platform, TRUNKSHOW Content or the server that makes it available are free of viruses or other harmful components. If your use of this Platform, or TRUNKSHOW Content results in the need for servicing or replacing property, material, equipment or data, TRUNKSHOW is not responsible for those costs. Without limiting the foregoing, everything on the Platform is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. TRUNKSHOW and its suppliers make no warranties about TRUNKSHOW Content, software text, downloads, graphics, and links, or about results to be obtained from using the Platform. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Platform. TRUNKSHOW reserves the right to withdraw, temporarily or permanently, any Content from this Platform at any time and for any reason. Removal may be immediate and without notice. You confirm that TRUNKSHOW is not liable to you or any third party for any such withdrawal.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of TRUNKSHOW and we accept no responsibility for any such views expressed in any media.




No Commercial Use


This Platform is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Platform. You may not use this Platform, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Platform.




Your Activity


You use this Platform at your sole risk. You agree that you will be personally responsible for your use of this Platform and for all of your communication and activity on this Platform. We reserve the right to deny you access to this Platform, or any part of this Platform, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Platform on a temporary or permanent basis and any decision to do so is final.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Platform.

You agree not to collect or harvest any personally identifiable information, including account names, from the Platform, nor to use the communication systems provided by the Platform for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Platform with respect to any submissions made by them.




Third Party


We may include hyperlinks on this Platform to other websites or resources operated by parties other than TRUNKSHOWS, including advertisers. TRUNKSHOWS has not reviewed all of the Platform linked to its Platform and is not responsible for the content or accuracy of any off-platform pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.




General


While TRUNKSHOWS will use reasonable endeavors to verify the accuracy of any information it places on the Platform, it makes no warranties, whether express or implied in relation to its accuracy. This Platform is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Platform, or any transaction that may be conducted on or through this Platform including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this Platform will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Platform or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Platform.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Platform including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these TOS shall limit your rights as a consumer under the laws of the State of New York.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Platform and any information provided to or taken from this Platform by you.

You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the TOS.




Indemnification


At our request, you agree fully to defend, indemnify and hold harmless TRUNKSHOW immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Platform, or the use by any other persons accessing this Platform using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder. This defense and indemnification obligation will survive these TOS and your use of the SiPlatformte and the Services.




Digital Millennium Copyright Act


If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online Platform are covered by a single notification, a representative list of such works at that Platform;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please contact our Copyright Agent as follows:
DanJI Corporation
1317 Fairfield Ct Wheeling IL 60090
Attn: Copyright Agent
legal@trunkshow.app




General Legal Terms


(a) Complete Terms: The TOS constitute the whole legal agreement between you and TRUNKSHOW and govern your use of the Services and completely replace any prior agreements between you and TRUNKSHOW in relation to the Services. Notwithstanding the foregoing, you understand that TRUNKSHOW may make changes to the TOS from time to time. When these changes are made, TRUNKSHOW will make a new copy of the TOS available at http://www.trunkshows.app. You agree that TRUNKSHOW is under no obligation to provide you with notices regarding changes to the TOS. You understand that it is your responsibility to check the TOS regularly for changes.

(b) Modifications to the Services: TRUNKSHOW is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which TRUNKSHOW provides may change from time to time without prior notice to you. You further acknowledge and agree that TRUNKSHOW may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at TRUNKSHOW sole discretion, without prior notice to you.

(c) Confidentiality: You understand that TRUNKSHOW grants the operators of public search engines permission to use spiders to copy materials from the Platform for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. TRUNKSHOW reserves the right to revoke these exceptions either generally or in specific cases.

(d) Liability in the Event of Breach: You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that TRUNKSHOW has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which TRUNKSHOW may suffer) of any such breach.

(e) Rights Not Waived: You agree that if TRUNKSHOW does not exercise or enforce any legal right or remedy which is contained in the TOS (or which TRUNKSHOW has the benefit of under any applicable law), this will not be taken to be a formal waiver of TRUNKSHOW rights and that those rights or remedies will still be available to TRUNKSHOW.

(f) Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these TOS is invalid, then that provision will be removed from the TOS without affecting the rest of the TOS. The remaining provisions of the TOS will continue to be valid and enforceable.

(g) Governing Law: The TOS, and your relationship with TRUNKSHOW under the TOS, shall be governed by the laws of the State of New York. You and TRUNKSHOW agree to submit to the exclusive jurisdiction of the State and Federal courts in New York City, New York, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.

(h) Violation of TOS: Please report any violations of the TOS by emailing legal@trunkshow.app.

(i) Independent Relationship: You and TRUNKSHOW are independent contractors, and these TOS, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and TRUNKSHOW. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the TOS. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the TOS.





 

TERMS OF SERVICE

The following TOS and any other rules posted on our Site (collectively the "TOS") constitute an agreement between DanJi Corporation ("Unmode", "we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available at the Unmode app (Android app ID app.trunkshow.mobile and iOS app id1448132556), related micro-sites accessed through the URL www.trunkshow.app, related domain names, and any other website or micro-site of Unmode (collectively the "Platform").

By visiting the Platform, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Platform (or any of our other Platforms) following such change shall signify your agreement to be bound by the modified TOS.

Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know about UNMODE'  Privacy Policy before you register to use this Platform or any of this Platform's services.

Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must immediately stop using the Platform.

Registration & Account Terms and Conditions


To use the services or features made available to you on this Platform you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customercare@trunkshow.app We may also change registration requirements from time to time.

Here are the some of the benefits you’ll be able to enjoy by registering with us for a TRUNKSHOWS account:
- Track your orders and review past purchases - Request your return or exchange directly from your account - Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience - Add sold out items to your Wish List so you can see if more stock arrives - Select your Favorite Designers so we can tell you when new items have arrived - Add a gift card and keep track of any store credit on your account - Save your address and card details so you can shop even quicker next time - Manage your account details, address book and email preferences - To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify TRUNKSHOWS immediately of any breach of security or unauthorized use of your account. - Forgotten password
Please refer to our Privacy Policy for information about how we use your data.




Eligibility To Purchase


The purchase of merchandise through the DanJi Corporation ("TRUNKSHOW") is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of New York.

In order to make purchases on the Platform you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Platform is available only to individuals and others who meet the TRUNKSHOW terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to TRUNKSHOW, and who have authorized TRUNKSHOW to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, TRUNKSHOW reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where TRUNKSHOW feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.




Orders


TRUNKSHOW offers products for sale that are not in stock and we are waiting for shipments from our designer suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. TRUNKSHOW will only take Advance Purchase orders for stock that has been scheduled for delivery by a designer supplier. Your rights regarding Advance Purchase are the same as those for any other purchase at TRUNKSHOW. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

TRUNKSHOW will store a record of your transactions for a minimum of one year.




Pricing Policy


Prices shown on the Platform are in US Dollars and are exclusive of taxes. If you are shipping within the USA, local sales tax will be charged on all orders (where applicable).

From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.




Acceptance Of Your Order


Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and TRUNKSHOW will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New York, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of TRUNKSHOW.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Platform whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Platform, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Whilst every effort is made to make sure details on our Platform are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.




Payment


Payment can be made by Visa, MasterCard, American Express, and any other methods which may be clearly advertised on the Platform from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal Platform to 'Log In' and review the amount shown before clicking 'Pay Now'.. Payment will be debited and cleared from your account upon completion of the packing of your order by TRUNKSHOW. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

If the issuer of your credit/debit card refuses to authorize payment to TRUNKSHOW, we will not be liable for any delay or non-delivery.

Sometimes, an item that we expected to be produced is not produced. In this case, if you paid with a credit/debit card, we will not charge you for the item or any taxes, shipping or handling charges.

We take reasonable care to make our Platform secure. All credit/debit card transactions on this site are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered TRUNKSHOW user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple and secure TRUNKSHOWS uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Platform.




Insurance And Delivery


You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.
TRUNKSHOW insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by
TRUNKSHOW, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that TRUNKSHOW can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorise TRUNKSHOW to leave the package(s) at the shipping address without obtaining a signature and release and indemnify TRUNKSHOW from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.
Please note that we aim to dispatch all orders within 24 hours, or 48 hours after we recieved such order from designer. Delivery times appearing on the Platform are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within a time frame stated on the product page. TRUNKSHOW is not responsible for any delays caused by destination customs clearance processes.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.




Returns


ARRANGING YOUR EXCHANGE OR RETURN
You must request your exchange or return and send your unwanted items back to us within 15 days for a refund Please refer to our Return Policy for further details on how to request your return.
RETURNING YOUR PURCHASE
Making a return for a refund, store credit, or exchange is easy using our in app chat. All items must be sent back to us within 15 days of receiving your order. For full details on how to return your purchase see our Exchanges & Returns policy.
Shipping is complementary on the replacement item, but exchanges made to destinations outside of the U.S. will be processed for customs clearance and therefore any relevant import duty and tax charges will apply. See costs for Shipping.




Intellectual Property Rights


You acknowledge and agree that all copyright, designs, the "look and feel" of the Platform, trademarks and all other intellectual property and material rights relating to the Content as herein described, including TRUNKSHOW Software and all HTML and other code contained in this Platform, shall remain at all times vested in TRUNKSHOWS and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Platform are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by TRUNKSHOW and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.




Content


In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Platform, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Platform. TRUNKSHOW tries to ensure that the information on this Platform is accurate and complete. TRUNKSHOW does not warrant or represent that TRUNKSHOW Content is accurate, error-free or reliable or that your use of TRUNKSHOW Content will not infringe rights of third parties. Your use of the Web Platform is at your risk. TRUNKSHOW does not warrant that the functional aspects of the Platform or TRUNKSHOW Content will be error free or that this Platform, TRUNKSHOW Content or the server that makes it available are free of viruses or other harmful components. If your use of this Platform, or TRUNKSHOW Content results in the need for servicing or replacing property, material, equipment or data, TRUNKSHOW is not responsible for those costs. Without limiting the foregoing, everything on the Platform is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. TRUNKSHOW and its suppliers make no warranties about TRUNKSHOW Content, software text, downloads, graphics, and links, or about results to be obtained from using the Platform. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Platform. TRUNKSHOW reserves the right to withdraw, temporarily or permanently, any Content from this Platform at any time and for any reason. Removal may be immediate and without notice. You confirm that TRUNKSHOW is not liable to you or any third party for any such withdrawal.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of TRUNKSHOW and we accept no responsibility for any such views expressed in any media.




No Commercial Use


This Platform is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Platform. You may not use this Platform, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Platform.




Your Activity


You use this Platform at your sole risk. You agree that you will be personally responsible for your use of this Platform and for all of your communication and activity on this Platform. We reserve the right to deny you access to this Platform, or any part of this Platform, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Platform on a temporary or permanent basis and any decision to do so is final.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Platform.

You agree not to collect or harvest any personally identifiable information, including account names, from the Platform, nor to use the communication systems provided by the Platform for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Platform with respect to any submissions made by them.




Third Party


We may include hyperlinks on this Platform to other websites or resources operated by parties other than TRUNKSHOWS, including advertisers. TRUNKSHOWS has not reviewed all of the Platform linked to its Platform and is not responsible for the content or accuracy of any off-platform pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.




General


While TRUNKSHOWS will use reasonable endeavors to verify the accuracy of any information it places on the Platform, it makes no warranties, whether express or implied in relation to its accuracy. This Platform is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Platform, or any transaction that may be conducted on or through this Platform including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this Platform will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Platform or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Platform.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Platform including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these TOS shall limit your rights as a consumer under the laws of the State of New York.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Platform and any information provided to or taken from this Platform by you.

You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the TOS.




Indemnification


At our request, you agree fully to defend, indemnify and hold harmless TRUNKSHOW immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Platform, or the use by any other persons accessing this Platform using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder. This defense and indemnification obligation will survive these TOS and your use of the SiPlatformte and the Services.




Digital Millennium Copyright Act


If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online Platform are covered by a single notification, a representative list of such works at that Platform;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please contact our Copyright Agent as follows:
DanJI Corporation
1317 Fairfield Ct Wheeling IL 60090
Attn: Copyright Agent
legal@trunkshow.app




General Legal Terms


(a) Complete Terms: The TOS constitute the whole legal agreement between you and TRUNKSHOW and govern your use of the Services and completely replace any prior agreements between you and TRUNKSHOW in relation to the Services. Notwithstanding the foregoing, you understand that TRUNKSHOW may make changes to the TOS from time to time. When these changes are made, TRUNKSHOW will make a new copy of the TOS available at http://www.trunkshows.app. You agree that TRUNKSHOW is under no obligation to provide you with notices regarding changes to the TOS. You understand that it is your responsibility to check the TOS regularly for changes.

(b) Modifications to the Services: TRUNKSHOW is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which TRUNKSHOW provides may change from time to time without prior notice to you. You further acknowledge and agree that TRUNKSHOW may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at TRUNKSHOW sole discretion, without prior notice to you.

(c) Confidentiality: You understand that TRUNKSHOW grants the operators of public search engines permission to use spiders to copy materials from the Platform for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. TRUNKSHOW reserves the right to revoke these exceptions either generally or in specific cases.

(d) Liability in the Event of Breach: You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that TRUNKSHOW has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which TRUNKSHOW may suffer) of any such breach.

(e) Rights Not Waived: You agree that if TRUNKSHOW does not exercise or enforce any legal right or remedy which is contained in the TOS (or which TRUNKSHOW has the benefit of under any applicable law), this will not be taken to be a formal waiver of TRUNKSHOW rights and that those rights or remedies will still be available to TRUNKSHOW.

(f) Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these TOS is invalid, then that provision will be removed from the TOS without affecting the rest of the TOS. The remaining provisions of the TOS will continue to be valid and enforceable.

(g) Governing Law: The TOS, and your relationship with TRUNKSHOW under the TOS, shall be governed by the laws of the State of New York. You and TRUNKSHOW agree to submit to the exclusive jurisdiction of the State and Federal courts in New York City, New York, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.

(h) Violation of TOS: Please report any violations of the TOS by emailing legal@trunkshow.app.

(i) Independent Relationship: You and TRUNKSHOW are independent contractors, and these TOS, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and TRUNKSHOW. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the TOS. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the TOS.





 



TRUNKSHOW PRIVACY POLICY

April 2, 2019

Welcome to the TRUNKSHOWS Platform.

At TRUNKSHOW we are committed to protecting and respecting your privacy. This notice sets out key information regarding TRUNKSHOW and how any personal data you provide to us will be processed. For more detailed information on how we use your data and your rights regarding your data, please read our full Privacy Policy and Cookie Policy. For all other information regarding our services, please refer to our Terms & Conditions.

If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing legal@trunkshow.app or writing to the Legal Team at DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090

About Us

The TRUNKSHOW Platform is owned and run by DanJi Corporation.
TRUNKSHOW (referred to here as "we", "our", "us") is part of DanJi Corporation. If we use the term "our Group", this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term "our online services" refers to TRUNKSHOW, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps we own or run from time to time. The term "our services" refers to our online services and any of our other products and services, offered from time to time. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.

For the purpose of the UK Data Protection Act 2018 and the General Data Protection Regulation 2016 (the Law), the data controllers for any personal information we hold about you is DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090
 

Who is the data controller?


Under the data protection law, the data controller is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected.
The TRUNKSHOWS website is owned and run by DanJi Corporation. For the purpose of the UK Data Protection Act 2018 and the General Data Protection Regulation 2016 (the Law), the data controllers for any personal data we hold about you are DanJi Corporation of 1317 Fairfield Ct, Wheeling, IL 60090.
TRUNKSHOWS (referred to here as "we", "our", "us") is part of DanJi Corporation. If we use the term "our Group", this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term "our online services" refers to TRUNKSHOWS, our mobile and tablet applications, our pages on third party social media platforms such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps we own or run from time to time. The term "our services" refers to our online services and any of our other products and services, offered from time to time. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", "yours" in this policy.
Should you have any queries about our use of your personal data, please email legal@trunkshow.app, calling +13478200068 or writing to the Privacy Team at DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090.




What personal data do we collect?


We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556):

  • We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.
  • We collect your email address when you sign up to receive TRUNKSHOWS News.
  • If you register for a TRUNKSHOWS account, we collect your name, email address, password, country and additional data regarding your favourite designers and your marketing preferences.
  • When you contact our Customer Care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.
  • We collect and process data about your browsing on www.trunkshows.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.
  • If you are a customer of www.trunkshows.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), or if you have given us your consent, we collect and process your personal data for direct marketing activities.
  • If you provide us with someone else's data - for example, if you purchase a product to be delivered to a friend or as a gift - we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.
  • If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.
  • When you use the and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will ask for your consent to collect personal data from you in order to send you brief messages, "push notifications" about products and services that we believe may be of interest to you. With your consent, we will also collect data regarding your IP address, in order to improve our service to you. You can disable push notification at any time by updating the App settings in your mobile device.
  • When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.




How do we use the personal data we collect?


We collect and process your personal data for the following purposes:

  • Our use of your personal information is necessary to to comply with any procedures, laws and regulations which apply to us. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so.
  • Our use of your personal information is necessary to establish, exercise or defend our legal rights. This may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.
  • When you purchase a product from and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.
  • Our use of your personal information is necessary to perform our obligations under any contract with you (for example, to comply with the terms of use of our Platform which you accept by browsing our Platfrom and/or to comply with our contract to provide The TRUNKSHOW Services);
  • our use of your personal information as is necessary to complying with our legal obligations
  • where none of the above apply, use of your personal information is necessary for our legitimate interests or the legitimate interests of others (for example, to ensure the security of our Platfrom).
  • When you visit and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the minimum personal data necessary to allow us to provide you with the services of the application, such as placing and holding items in your shopping bag.
  • When you visit and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • We also collect data about your use of and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.
  • When you register on and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
  • When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
  • If you have purchased from and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item we know you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or update your contact preferences on and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or by contacting our Customer Care team.
  • We analyze contact data, purchase history, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe designer, we may send you an email to tell you that these are now on sale or display similar products to you as part of our internet advertising.
  • When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.
  • When you use the App version of our website, we will collect data regarding your use of the App and your IP address, in order to send you push notifications about products and services that we believe may be of interest to you.
  • If you use the services of Trunckshows Concierge/Stylelyst, we will share the specific contact details you provide with the brand whose product you have asked us to help you find. For example, if you have asked about a specific dress, we will pass this information to the designer along with your name, email address, phone number (if given) and any other relevant information included in your inquiry such as dress size.
  • When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.
  • We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications.




What is our legal basis for processing your personal data?


Under the Law we must have a valid reason for using your personal data and we may not collect, store or use data about you that is not compatible with that reason. There are four valid reasons for our use of your personal data:

  • Most of the data we collect from you is necessary to allow us to fulfil our contract with you or to enter into a contract with you e.g. you provide a billing address and email address when your purchase an item from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) so that we can process your payment and send you your order confirmation.
  • In certain circumstances we will ask for your permission or consent to use your personal data e.g. if we would like to send you marketing information about items we believe may be of interest to you via email. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.
  • We may also have a legitimate interest in using your personal data e.g. to ensure that the content of our website is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.
  • Lastly, we may be required to use your data to meet a legal obligation or to protect your interests e.g. we may exchange data with other specialist organisations for the purposes of fraud detection and credit risk reduction and we will retain financial data long term to meet our statutory obligations.
The legal basis for each of the ways in which we use your personal data is as follows:

a) Our use of data: When you purchase a product from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, completing any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.
Our legal basis for processing:
1. The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalise or execute the contract and your requests.
2. When you make a purchase at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we are required to process your personal data to meet our legal obligations in accordance with the tax provisions and other statutory rules which apply. You are free to decide whether or not to purchase from us, but if you do make a purchase this use of your data will be necessary to meet our legal obligations.
3. When you make a purchase at TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some of your personal data to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.

b) Our use of data: When you visit TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.
c) Our use of data: When you visit www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use some data about your use of the website and app to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that the service we provide to you is managed correctly.

d) Our use of data: We also collect data about your use of www.trunkshow.app by using cookies. More information about how we use cookies and how you can, if you wish, turn off cookies is included in our Cookie Policy.
Our legal basis for processing: You have given your consent to our use of cookies via the cookie banner that appears on the website. You can choose which cookies to accept via our Cookie Policy. Some cookies are necessary for our legitimate interest in ensuring that the service we provide to you is administered correctly e.g. retaining items in your shopping bag.

e) Our use of data: When you register on www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), you will not be able to use the services of our website such as the Wish List or alerts about deliveries from your favorite designers.


e) Our use of data: When you register on www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favorite designers. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalize or execute the contract and your requests. This means that while you will continue to be able to browse www.trunkshow.app and TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), you will not be able to use the services of our website such as the Wish List or alerts about deliveries from your favorite designers.
f) Our use of data: When you sign up for our marketing communications, we will ask you for your email address to enable delivery of our marketing communications. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.
Our legal basis for processing: You have given your consent and asked us to send you our marketing communications.

g) Our use of data: If you have purchased from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or update your preferences via TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or by contacting our Customer Care team.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.

h) Our use of data: We analyze contact data, purchase histories, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe designer, we may send you an email to tell you that these are now on sale or display similar products to you on our website or as part of our advertising on other websites.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information about goods and services that may be of interest to you.

i) Our use of data: When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.
Our legal basis for processing: The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to finalise or execute the contract and your requests.

j) Our use of data: When you use the App version of our website, we will collect data regarding your use of the App and your IP address, in order to send you push notifications about products and services that we believe may be of interest to you.
Our legal basis for processing: You have given your consent to push notifications.

k) Our use of data: If you use the services of Concierge/Stylelyst, we will share the specific contact details you provide with the brand whose product you have asked us to help you find. For example, if you have asked about a specific dress, we will pass this information to the designer along with your name, email address, phone number (if given) and any other relevant information included in your inquiry such as dress size.
Our legal basis for processing: You have given your consent to push notifications.

l) Our use of data: When you call our Customer Care team, your call will be recorded for training and fraud prevention purposes.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that our employees receive adequate training and for fraud prevention.

m) Our use of data:We will use the contact information that you provide to deliver service messages such as any change to our Terms and Conditions or Privacy Policy, delivery updates or other non-marketing communications such as fraud preventation checks.
Our legal basis for processing: Our use of your data is necessary for our legitimate interest in ensuring that you receive information relating to our contract with you.




Who will process your data?


Your personal data will be processed by the internal staff of DanJi Corporation who have been specifically trained and authorised for this processing. In carrying out the processing, the data may also be transmitted to companies belonging to DanJi Corporation.
Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by DanJi Corporation and under our control. The third parties in question belong to the following categories: banking operators, internet providers, companies specialising in IT and telematics services; couriers; companies that carry out marketing activities, including social media organisations; companies specialising in market research and data processing; companies offering contact centre services; companies providing publishing and distribution services.
Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow DanJi Corporation to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
We may also transfer your personal data to a buyer or potential buyer in the event that our assets are acquired by another organisation. The purchaser will be required by law to use your personal data only as described in this Privacy Policy




Data transfer outside the European Union


Some of the third parties listed in the previous paragraph 'Who will process your data?' may be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en)
The transfer of your personal data to countries that do not belong to the European Union and that have not been assessed as offering adequate levels of protection will be performed only:

I. after the completion between DanJi Corporation and said parties of specific agreements containing safeguard clauses and appropriate guarantees for the protection of your personal data (known as "standard contractual clauses" and approved by the European Commission), or
II. if the transfer is necessary for the completion and execution of a contract between you and DanJi Corporation(for the purchase of goods offered on our website, for registration on the website or use of services on the website), or

III. for the management of your requests.




How long do we keep your data?


We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.
Your personal data are retained in accordance with the following criteria: When you have purchased goods from TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556), we will retain the billing data until the end of the relevant accounting period, normally seven years from the billing date;
When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment;
When you provide us with personal data in order to use the services of TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) such as marketing communications, we will keep your data for this purpose until the termination of the service or until you cancel your subscription to the service;
When you give us your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for five years from your last interaction with any email that we send you, with our TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) or with www.trunkshow.app In any case, we will reduce the number of marketing contacts after six months if you don't interact with us;
When we use your personal data and browsing history to analyse your behaviour in order to customise the website and to show you personalized sales offers, we will keep the data for analytical purposes until you ask us to delete it;
When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop.
When you contact our Customer Care team, we will keep any additional personal data you provide that is specific to your inquiry for as long as you remain an active customer of TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556)
When you contact our Customer Care team, we will keep the call recording for six months. Credit card details are not recorded as part of the call.




Your rights


  • You have the right to request a copy of the data that we hold about you (and we will provide this to you free of charge once we have confirmed your identity).
  • If you would like a copy of some or all of your personal data, please email or write to us using the contact details in this policy.
  • If we do hold data about you we will:
    • give you a description of it
    • tell you why we are holding it
    • tell you who it could be shared with
    • tell you how long we will keep the data
    • if the data was not provided by you, we will give you any available information such as the source of the data
    • tell you if the data has been used for automated decision making
    • tell you if the data is stored outside of the European Economic Area, and if so what safeguards are in place to protect your personal data
    • let you have a concise and clear copy of the data
  • You have the right to ask us to correct any inaccuracies in the personal data we hold about you and to stop us using your data until it has been corrected. We want to make sure that your personal data is accurate and up to date and we will be happy to correct or remove data you think is inaccurate.
  • If you have given us your consent to use your personal data for marketing, you have the right to withdraw your consent at any time by calling our Customer Care team, clicking "unsubscribe" on a marketing email or replying STOP to a text message. Alternatively, you can sign into your account on TRUNKSHOW app ( Android app ID app.trunkshow.mobile and iOS app id1448132556) and update your requirements in our Email Preference Centre. You may receive a small number of further communications immediately after unsubscribing but we will implement your request as quickly as possible.
  • You have the right at any time to oppose our processing of your personal data on the basis of our legitimate interest. You will need to explain the reasons behind your request and allow us to consider your request and respond.
  • You have the right to request the deletion of your personal data. After receiving and reviewing your request, if legitimate it will be our responsibility to promptly cease processing and to delete your personal data.
  • You have the right to receive a copy of your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can transfer your data directly to a third party indicated by you.
  • To exercise any of these rights, you can sign in to your account, contact our Customer Care team at legal@trunkshow.app, calling +13478200068 or writing to the Legal Team at DanJi Corporation, 1317 Fairfield Ct, Wheeling, IL 60090.
  • To ensure that the data of our users are not subject to breaches or illegitimate use by third parties, we will ask you to confirm your identity before carrying out your request.




Security


We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently.
In particular, we use security measures that guarantee: pseudonymisation or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, DanJi Corporation undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of processing.




Complaints


If you believe that DanJi Corporation is processing your personal data in contravention of the Law, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection.
In the UK, the complaint can be presented to the ICO. More information on how to complain is available on the ICO's website at https://ico.org.uk/.




Changes to this notice


We keep our Privacy Policy under regular review in order to reflect changes in our services and in privacy regulation. This Privacy Policy was last updated on April 2, 2019




Legislative references and useful links


The processing of your personal data is carried out by DanJi Corporation in compliance with the Regulation (EU) 2016/679 general regulation on data protection, UK Data Protection Act 2018 and rules on the processing of personal data (https://ico.org.uk/.).